Training " Xpert Personal Business Skills”
Amica EDUCA is licensed Xpert Personal Business Skills Centre, within our project activities we organize training 'PBS - Personal and business skills' which provides new knowledge, social competences and key skills needed for successful organization of work in public and private companies, institutions, government and nongovernmental organizations.
The participants have an opportunity to gain new key skills in four area: Speech and negotiation; Effective planning and organizing; Moderation and coordination of group processes and Effective presentation, all divided in 12 modules, from which program contents is planned and adjusted to participants needs.
The training will be organized for 1 group with 10 participants / students. The training consists of 3 modules, each module lasts 4 days. As Amica EDUCA is licensed by Xpert Personal Business Skills Centre, trainers will use standardized modules curriculum that have different focuses and topics:
MODULES
• The module 1 ‘’Negotiating, discussing and arguing your case’’ includes following topics: Arguing in everyday business activities; Involving into discussion; Active listening and application of the arguing techniques; Recognizing and using the physical (nonverbal) signals; Analysis of the personal ways of conversation in negotiation; Preparation, structure and implementation of goal-oriented disscussions and negotiations and Recognition of killer-phrases and rethoric strategies.
• The module 2 ‘’Chairing meetings/conversations successfully’’ includes: Using and application opportunities of the moderation methods; The role of moderator; Methods and goals of moderation; Formulation of moderation questions; The ways of behaving and steps for successful management of group processes; Techniques for leading conversation; Conflict management and Visualizing of the complicated real situation.
• The module 3: ‘’Solving problems and developing ideas’’ includes: Creativity, what is that?; The goals and possibilities of creative techniques; The methods and possibilities of developing ideas; The rule of game for cooperation in creative process; Training of communication for successfull cooperation in group; The succesfull moderation of groups in creative processes and The application of creative ideas
Quality standards provide:
• Implementation of only recognized modules with corresponding goals catalogs
• Seminars are lead by certified trainers
• For each module the minimum of teaching units is being determined
• Number of participants is limited to maximum of 12
• Standardised testing forms for all participants
• Providing opportunities for testing through regional institutions, associations, organizations, etc.
• Regular monitoring of participants
• Availability of current teaching and working materials for each module
• Seminar facilities are equipped with modern materials and technical equipment.
Binding quality standards and adopted knowledge provide a direct contribution to business and personal success given that the practical training is part of each module.
Methods: the training is focused on interactive approach including individual and group work, work in pairs; work on personal examples and experiences, theoretical inputs, plenum.
At the end of each module, students take a test based on the knowledge and skills they have acquired. Tests and examination procedure are standardized. Participants will be provided with two opportunities to pass the tests. Trainers are responsible for testing and examination process. It is expected that all participants will be prepared during the training to pass all of three tests. After successful completion of all of three tests, students will be awarded the Xpert Personal Business Skills Certificate that will be issued by European Examining Center Xpert Personal Business Skills from Germany.
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